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Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") govern your access to and use of the BorderSMP store (the "Store") and the in-game content and virtual items sold through it. By making a purchase or using the Store, you agree to these Terms. If you do not agree, do not use the Store.

1. Who we are

The Store is operated by the operator of the BorderSMP Minecraft server ("we", "us", "our"). The Store sells optional virtual goods (ranks, in-game currency known as "Gems", and similar perks) for use on the BorderSMP server.

2. Eligibility and accounts

  • Our Minecraft server accepts both official (premium) and non-premium ("cracked", offline-mode) accounts. You can join and play without buying anything and without creating a website account.
  • Usernames are not verified against Mojang. Items are delivered to the exact in-game username you enter at checkout, so you must enter it correctly. We are not responsible for items delivered to the wrong account because of a mistyped username.
  • Because the same username could be used by different people on a non-premium server, you are responsible for the username you provide and for any purchase made under it.
  • If you are under 18 (or the age of majority where you live), you must have permission from a parent or legal guardian before purchasing. By purchasing, you confirm you have that permission.

3. Virtual items

All items sold are virtual goods that exist only within the BorderSMP server. They have no real-world or monetary value, cannot be exchanged for cash, and are licensed to you for personal use on the server — not sold as property.

  • Ranks grant in-game perks for the duration described at the time of purchase.
  • Gems are an in-game currency with no cash value and can be spent only within the server.
  • We may adjust, rebalance, rename, or remove perks, items, and features at any time as part of normal server development.

4. Delivery

Items are delivered automatically to the in-game username you provide, usually within a few seconds of a successful payment. You should be online, or join shortly after purchase, so the server can apply your items. If an item is not delivered within a reasonable time, contact us (see below) and we will resolve it.

5. Payments

Payments are processed securely by Stripe. We do not see or store your full card details. Prices are shown in US dollars unless stated otherwise and may change at any time. You are responsible for any taxes that may apply in your jurisdiction.

6. Refunds and EU right of withdrawal

As an EU-based trader, we respect your statutory right of withdrawal. Because items are digital content delivered immediately, you are asked at checkout to consent to immediate delivery and to acknowledge that you lose your 14-day right of withdrawal once delivery begins. Full details, including how to withdraw and when refunds apply, are in our Refund Policy, which forms part of these Terms. Your mandatory statutory rights are not affected.

7. Acceptable use

You agree not to:

  • Use fraudulent, stolen, or unauthorized payment methods.
  • Initiate chargebacks instead of contacting us first to resolve an issue.
  • Resell, trade for real money, or transfer purchased items to other players outside of permitted in-game mechanics.
  • Abuse bugs, exploits, or duplication to gain items you did not pay for.

Violating these rules may result in removal of items, suspension, or a permanent ban from the server without refund.

8. Bans and conduct

Purchasing items does not exempt you from the server rules. If you are banned or suspended for breaking the rules, you are not entitled to a refund for any items or time remaining, except where required by law.

9. Chargebacks

If you start a chargeback or payment dispute without contacting us first, we may remove all purchased items and ban the associated account and username from the server and Store. We are always happy to help resolve genuine problems directly.

10. Availability

The Store and the server are provided "as is" and "as available". We do not guarantee uninterrupted access and may take the server or Store offline for maintenance, updates, or for reasons beyond our control.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Store, the server, or any virtual items. Our total liability for any claim relating to a purchase will not exceed the amount you paid for that purchase.

12. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date shows when they last changed. Continued use of the Store after changes means you accept the updated Terms.

13. Not affiliated with Mojang or Microsoft

BorderSMP is not affiliated with, endorsed by, or associated with Mojang AB, Microsoft, or Minecraft. "Minecraft" is a trademark of Mojang AB.

14. Governing law and dispute resolution

These Terms are governed by the laws of Bulgaria and the European Union. Nothing in these Terms removes mandatory consumer-protection rights you have under the laws of your country of residence in the EU. If you have a complaint we cannot resolve directly, you may contact the Bulgarian Commission for Consumer Protection (Комисия за защита на потребителите).

Contact

Operator:

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Email: —

You can also contact us through our Discord support ticket system.

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Not affiliated with Mojang or Microsoft.